Care Act

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Care Act 2014, Sections 42-46
Care & Support Statutory Guidance

Are You Ready?


1. Identify the appropriate setting from the table below  
3. Talk to SAFE on 01379-871091 if you need further guidance.

NCVO Members, log in to your NCVO account for your discount code, or email / phone us with your NCVO number.

The Care Act 2014

The Care Act 2014

Welcome to the SAFEcic Care Act 2014 Legislative Changes Hub. In order to use the site simply select your setting below for the relevant requirements

Care Act Requirements

What is it?

For the first time, the adoption and implementation of robust multi agency adult safeguarding arrangements is now a strict legal requirement for all General Practitioners; dentists; pharmacists; NHS hospitals; and housing, health and care providers.

There is now a broader definition to the new term “adult at risk” which refers to any person aged 18 years and over who:

has needs for care and support and;
is experiencing, or is at risk of, abuse and neglect and;
as a result of those care needs, is unable to protect themselves from either the risk of, or the experience of, abuse or neglect.
This could include any adult receiving any medical care or treatment, living in a residential setting, those with mental health issues, physical, sensory or learning disabilities, medical conditions, dementia, brain injury, those who are elderly and frail and also those who are family carers.

What do I need to do?

The law and guidance is clear that all those working with adults at risk, their families, parents and carers have clear legal responsibilities and should have the following in place:

Current and robust adult safeguarding policies and procedures for managing concerns, making referrals, workforce allegations, information sharing and “whistle blowing”
Safer recruitment practices and making referrals to the DBS and CQC
Comprehensive staff training at all levels compatible with both CQC and agency/sector standards.

Online Adult Safeguarding Training

The Standard Adult Safeguarding course - also known as Safeguarding of Adults at risk (SOVA) or Protection of Adults at risk (POVA), is essential learning for all those organisations whose work directly engages with adults at risk or their families.

Compliant with the latest legislation, government guidance and including links to your local Adult Safeguarding Partnership/Board, this online e-learning course covers everything staff need to know about what might concern them, how to respond to concerns appropriately and what to consider in adopting safer working practice.

The course covers:

  • Legislation and guidance
  • The recognition of adult abuse
  • How to respond to concerns
  • Who to contact when there is a concern
  • Fulfilling "duty of care"
  • Safe practice and keeping vulnerable adults safe
  • Direct links to your local Adult Safeguarding Partnership/Board (Adult Protection Committees in Scotland)

All SAFE's courses are interactive and take around an hour to complete. Students need not complete the training in a single sitting and can take their training in bite-sized chunks. All courses provide a personalised certificate upon successful completion and certificates can be downloaded and printed at any time. Certificates remain valid for two years.

FGM and Prevent Duty

All staff should be familiar with the recognition and prevention of FGM.

All staff need to be aware of the Prevent Duty under the Counter-Terrorism and Security Act 2015.

The government recognises the need for knowledge and training around FGM, Counter Terrorism and Modern Slavery. The free resources and courses below have been developed by government departments to help with this.

Rather than developing our own versions (and charging for them) SAFEcic provides a page that links to the official, free training and resources. Click on any title to access the page.

Prevent Awareness; Official Home Office E-Learning Training on Prevent Awareness

Prevent Referrals; This package builds on the Prevent awareness eLearning training. It is designed to make sure that when we share a concern that a vulnerable individual may be being radicalised, that the referral is robust, informed and with good intention, and that the response to that concern is considered, and proportionate.

Channel Awareness; This training package is for anyone who may be asked to contribute to, sit on, or even run a Channel Panel. It is aimed at all levels, from a professional asked to input and attend for the first time, to a member of staff new to their role and organising a panel meeting.

FGM Training; All front line staff who have a mandatory duty to report FGM (Regulated health and social care professionals and teachers) and those who wish to raise their knowledge of the issues involved, please follow this link for their FREE Home Office training.

Modern Slavery; Guidance, resources and training from HM Government.

SAFE Membership

Annual SAFE Membership saves you time and money in meeting your safeguarding obligations and provides peace of mind for 12 months. Membership includes access to download template policies and procedures for child and adult safeguarding, saving many days of research and policy writing. Click here for more details.

Membership also provides expert telephone and email support on safeguarding matters, DBS and recruitment issues. Additionally we provide a free expert review of all your safeguarding arrangements to attain the SAFE Award. Successful online submission to the SAFE Award risk assessment allows the use of the SAFE logo, under licence, on all your publicity materials assuring customers and clients of high standards of safeguarding.

Membership also entitles organisations to generous discounts on face to face and online safeguarding training and insurance discounts. For a full list of membership benefits click here.

Click here to join.

SAFE Audits

Desktop audits (entirely online) and on-site audits  are available. We are now accepting bookings for on site Audits for January 2020 onwards. Confirmation will be strictly subject to SAFE's risk assessment of the venue in accordance with relevant government COVID-19 guidance at time of the training.

The expert SAFE team has offered safeguarding audits and pre-inspection audit services for a wide range of organisations such as those in leisure, health and education since 1999. These services are dedicated to raise standards for safeguarding children and/or adults and also assist managers in benchmarking the safeguarding arrangements in their organisation.

Please email us with your contact details for further information and quotations.

SAFE audits are based upon the many years experience of the SAFE multi agency team and designed to reflect the expectations of inspection authorities including Ofsted and the CQC; and are based upon the seven SAFE standards for safeguarding :

  • Nominating and training appropriate personnel as safeguarding leads
  • Circulating current and accurate safeguarding policies and procedures
  • Managing the safer recruitment and supervision of staff
  • Adopting and implementing a staff training strategy
  • Circulating relevant associated polices including eSafety and confidentiality
  • Producing evidence of essential legal requirements including insurance, health & safety and relevant compliance such as CQC or Ofsted
  • Carrying out safeguarding risk assessments and “hot spotting” activities such as one to one work, sports, transport and photography

What does the Audit Service Involve?

Typically taking three days (or more for larger complex organisations or those with multi sites) the SAFE audit team carry out onsite visits, meet staff ( and customers if relevant), scrutinise paperwork to evidence standards, inspect premises and produce thorough reports. These reports include the evidence seen and highlight any actions required to meet the standards.

Actions are graded for priority and are followed up afterwards. Successful organisations are then presented with the National SAFE Award which can be used to reassure parents and carers that every possible step has been taken to safeguard the children and adults in their care.

 For more information please email us here with your contact details. Prices range from £500 per day for charities and £995 for large businesses.

Care Homes Only

The new Criminal Justice and Courts Act 2015, defines a new offence of wilful neglect for care provider staff and this is extended beyond the workforce to directors and managers if there has been a gross breach of duty of care. The offence caries a five year jail sentence.

Online Adult Safeguarding Training

The Standard Adult Safeguarding course - also known as Safeguarding of Adults at risk (SOVA) or Protection of Adults at risk (POVA), is essential learning for all those organisations whose work directly engages with adults at risk or their families.

Compliant with the latest legislation, government guidance and including links to your local Adult Safeguarding Partnership/Board, this online e-learning course covers everything staff need to know about what might concern them, how to respond to concerns appropriately and what to consider in adopting safer working practice.

The course covers:

  • Legislation and guidance
  • The recognition of adult abuse
  • How to respond to concerns
  • Who to contact when there is a concern
  • Fulfilling "duty of care"
  • Safe practice and keeping vulnerable adults safe
  • Direct links to your local Adult Safeguarding Partnership/Board (Adult Protection Committees in Scotland)

All SAFE's courses are interactive and take around an hour to complete. Students need not complete the training in a single sitting and can take their training in bite-sized chunks. All courses provide a personalised certificate upon successful completion and certificates can be downloaded and printed at any time. Certificates remain valid for two years.

FGM and Prevent Duty

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SAFE Membership

Annual SAFE Membership saves you time and money in meeting your safeguarding obligations and provides peace of mind for 12 months. Membership includes access to download template policies and procedures for child and adult safeguarding, saving many days of research and policy writing. Click here for more details.

Membership also provides expert telephone and email support on safeguarding matters, DBS and recruitment issues. Additionally we provide a free expert review of all your safeguarding arrangements to attain the SAFE Award. Successful online submission to the SAFE Award risk assessment allows the use of the SAFE logo, under licence, on all your publicity materials assuring customers and clients of high standards of safeguarding.

Membership also entitles organisations to generous discounts on face to face and online safeguarding training and insurance discounts. For a full list of membership benefits click here.

Click here to join.

SAFE Audits

Desktop audits (entirely online) and on-site audits  are available. We are now accepting bookings for on site Audits for January 2020 onwards. Confirmation will be strictly subject to SAFE's risk assessment of the venue in accordance with relevant government COVID-19 guidance at time of the training.

The expert SAFE team has offered safeguarding audits and pre-inspection audit services for a wide range of organisations such as those in leisure, health and education since 1999. These services are dedicated to raise standards for safeguarding children and/or adults and also assist managers in benchmarking the safeguarding arrangements in their organisation.

Please email us with your contact details for further information and quotations.

SAFE audits are based upon the many years experience of the SAFE multi agency team and designed to reflect the expectations of inspection authorities including Ofsted and the CQC; and are based upon the seven SAFE standards for safeguarding :

  • Nominating and training appropriate personnel as safeguarding leads
  • Circulating current and accurate safeguarding policies and procedures
  • Managing the safer recruitment and supervision of staff
  • Adopting and implementing a staff training strategy
  • Circulating relevant associated polices including eSafety and confidentiality
  • Producing evidence of essential legal requirements including insurance, health & safety and relevant compliance such as CQC or Ofsted
  • Carrying out safeguarding risk assessments and “hot spotting” activities such as one to one work, sports, transport and photography

What does the Audit Service Involve?

Typically taking three days (or more for larger complex organisations or those with multi sites) the SAFE audit team carry out onsite visits, meet staff ( and customers if relevant), scrutinise paperwork to evidence standards, inspect premises and produce thorough reports. These reports include the evidence seen and highlight any actions required to meet the standards.

Actions are graded for priority and are followed up afterwards. Successful organisations are then presented with the National SAFE Award which can be used to reassure parents and carers that every possible step has been taken to safeguard the children and adults in their care.

 For more information please email us here with your contact details. Prices range from £500 per day for charities and £995 for large businesses.

Health Only

CQC Fundamental Standards for NHS trusts, Foundation Trusts and some special health authorities that provide care and treatment to people that are regulated by CQC :

  • Care and treatment must be appropriate and reflect service users' needs and preferences.
  • Service users must be treated with dignity and respect.
  • Care and treatment must only be provided with consent.
  • Care and treatment must be provided in a safe way.
  • Service users must be protected from abuse and improper treatment.
  • Service users' nutritional and hydration needs must be met.
  • All premises and equipment used must be clean, secure, suitable and used properly.
  • Complaints must be appropriately investigated and appropriate action taken in response.
  • Systems and processes must be established to ensure compliance with the fundamental standards.
  • Sufficient numbers of suitably qualified, competent, skilled and experienced staff must be deployed.
  • Persons employed must be of good character, have the necessary qualifications, skills and experience, and be able to perform the work for which they are employed (fit and proper persons requirement).
  • Registered persons must be open and transparent with service users about their care and treatment (the duty of candour).

Online Adult Safeguarding Training

The Standard Adult Safeguarding course - also known as Safeguarding of Adults at risk (SOVA) or Protection of Adults at risk (POVA), is essential learning for all those organisations whose work directly engages with adults at risk or their families.

Compliant with the latest legislation, government guidance and including links to your local Adult Safeguarding Partnership/Board, this online e-learning course covers everything staff need to know about what might concern them, how to respond to concerns appropriately and what to consider in adopting safer working practice.

The course covers:

  • Legislation and guidance
  • The recognition of adult abuse
  • How to respond to concerns
  • Who to contact when there is a concern
  • Fulfilling "duty of care"
  • Safe practice and keeping vulnerable adults safe
  • Direct links to your local Adult Safeguarding Partnership/Board (Adult Protection Committees in Scotland)

All SAFE's courses are interactive and take around an hour to complete. Students need not complete the training in a single sitting and can take their training in bite-sized chunks. All courses provide a personalised certificate upon successful completion and certificates can be downloaded and printed at any time. Certificates remain valid for two years.

FGM and Prevent Duty

All staff should be familiar with the recognition and prevention of FGM.

All staff need to be aware of the Prevent Duty under the Counter-Terrorism and Security Act 2015.

SAFE Membership

Annual SAFE Membership saves you time and money in meeting your safeguarding obligations and provides peace of mind for 12 months. Membership includes access to download template policies and procedures for child and adult safeguarding, saving many days of research and policy writing. Click here for more details.

Membership also provides expert telephone and email support on safeguarding matters, DBS and recruitment issues. Additionally we provide a free expert review of all your safeguarding arrangements to attain the SAFE Award. Successful online submission to the SAFE Award risk assessment allows the use of the SAFE logo, under licence, on all your publicity materials assuring customers and clients of high standards of safeguarding.

Membership also entitles organisations to generous discounts on face to face and online safeguarding training and insurance discounts. For a full list of membership benefits click here.

Click here to join.

SAFE Audits

Desktop audits (entirely online) and on-site audits  are available. We are now accepting bookings for on site Audits for January 2020 onwards. Confirmation will be strictly subject to SAFE's risk assessment of the venue in accordance with relevant government COVID-19 guidance at time of the training.

The expert SAFE team has offered safeguarding audits and pre-inspection audit services for a wide range of organisations such as those in leisure, health and education since 1999. These services are dedicated to raise standards for safeguarding children and/or adults and also assist managers in benchmarking the safeguarding arrangements in their organisation.

Please email us with your contact details for further information and quotations.

SAFE audits are based upon the many years experience of the SAFE multi agency team and designed to reflect the expectations of inspection authorities including Ofsted and the CQC; and are based upon the seven SAFE standards for safeguarding :

  • Nominating and training appropriate personnel as safeguarding leads
  • Circulating current and accurate safeguarding policies and procedures
  • Managing the safer recruitment and supervision of staff
  • Adopting and implementing a staff training strategy
  • Circulating relevant associated polices including eSafety and confidentiality
  • Producing evidence of essential legal requirements including insurance, health & safety and relevant compliance such as CQC or Ofsted
  • Carrying out safeguarding risk assessments and “hot spotting” activities such as one to one work, sports, transport and photography

What does the Audit Service Involve?

Typically taking three days (or more for larger complex organisations or those with multi sites) the SAFE audit team carry out onsite visits, meet staff ( and customers if relevant), scrutinise paperwork to evidence standards, inspect premises and produce thorough reports. These reports include the evidence seen and highlight any actions required to meet the standards.

Actions are graded for priority and are followed up afterwards. Successful organisations are then presented with the National SAFE Award which can be used to reassure parents and carers that every possible step has been taken to safeguard the children and adults in their care.

 For more information please email us here with your contact details. Prices range from £500 per day for charities and £995 for large businesses.

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